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Return Policy
Simple Return / Warranty Policy:
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Simply call or fax request to return item(s) within 10 days.
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We will fax or mail you a return form, return labels with instructions (fax is preferred).
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Fill it out, fax it back. Generally we will cover shipping costs on replacement item(s).
Cancelled Orders:
If your order is cancelled prior to us shipping the original order, we charge 33% cancellation charge on cancelled orders.
Returns:
Upon our inspection of the items(s), we replace the product(s) or refund the amount paid (in most cases) for the product(s). Under no circumstances will we refund shipping charges. Shipping charges are not refunded to us by any shipping company, therefore we cannot do refunds for shipping charges. Refunds can be handled as a merchandise credit. This can be used in the future for another purchase for one of our products. If the credit is not used in the first 3 months (90 days), then a refund will be issued direct (to the credit card) to the person originating the order. Normally we have found that most credits are used by the customer within this time period. Of course, used, modified, altered, painted, drilled or damaged items are not returnable. Hoods made to order and with scoops over 5" tall (6", 7",9" etc.), not refundable as these are special order and made custom.
Arbitration:
Customer agrees that disputes regarding shipping, damage, product, or other, we at Unlimited Products will do our best to resolve it as quickly as possible. Unresolved disputes customer agrees to arbitration only. Arbitration agreement available upon request.
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